Privacy Policy

1. Who we are

This website is operated by TUNCBA LTD ("Tuncba", "we", "us", "our"), a company registered in England & Wales, operating a telecommunications division and a real estate division. This policy explains how we handle personal data submitted through tuncba.com.

2. What data we collect

We only collect personal data that you provide to us directly, primarily through our contact form. This includes:

• Full name
• Email address
• Phone number (where provided)
• The contents of your message and the enquiry type you select

We do not use cookies, analytics, or any automated tracking technology on this website, and we do not collect data from any other source.

3. How we use your data

We use the information you submit solely to respond to your enquiry, provide the telecommunications or real estate service you have requested, and maintain a record of our correspondence with you.

4. Who has access to your data

Your data is accessed only by Tuncba staff who need it to respond to your enquiry or deliver the service requested. We do not sell, rent, or share your personal data with any third party, marketing partner, or external service provider.

5. How we store and protect your data

Our contact form does not submit data to a server; it opens your own email client with your details pre-filled, and the resulting message is sent directly from your email account to ours. Any correspondence is then held securely within our company email system, accessible only to authorised staff.

6. How long we keep your data

We retain enquiry correspondence only for as long as necessary to respond to you and, where a service agreement follows, for the duration of that engagement plus any period required to meet our legal, accounting, or tax obligations. Data is deleted or anonymised once it is no longer needed.

7. Your rights

Under UK data protection law (UK GDPR), you have the right to request access to, correction of, or deletion of your personal data, and to object to or restrict how we use it. To exercise any of these rights, contact us using the details below.

8. Contact us

If you have any questions about this policy or how your data is handled, please contact us at hello@tuncba.com.

9. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The "last updated" date above indicates when it was last revised.